FAQ

Q1: How do I get the best price?
A: Different type of CNC machine apply to the different price.

Q2: What machine suits me best?
A: Different material and the different model apply to the different machine.Please tell us what's material you want to cutting or engraving ?And what's MAX size of carved material ?We will recommend the most suitable model and the best price for you.

Q3: What should I do if the machine fails during warranty period?
A: Just contact us----our sales are online for 24-hours and ready to help.Replacement of damaged parts for free(make sure it is not broken because of wrong operation).The CD and operation manual----It shows the most common failures in working processing and how to solve the problems.

Q4: Are you trading company or manufacturer?
A: We are a factory direct sale, can guarantee you got the best product at the best price.All the products have CE, ISO certifications, all the machines are tested well before delivery. There is a 12 months warranty.

Q5: How long is your delivery time?
A:Generally it is a weekday if the goods are in stock. or it is 15 working days if the goods are not in stock, it is according to your quantity.