Q1:Can you accept OEM production?
Yes, we can provide OEM or ODM production to meet your customized needs, like your color, logo or other devices.

Q2:How to order?
[Step 1] Send a detailed inquiry by email.
[Step 2] We offer you quotes.
(Step 3] Confirm delivery time/freight operation.
[Step 4] Arrange order production after deposit received
[Step 5] Confirm consignee and notify party information.
(Step 6] Book ship arrange shipping, after loading vessel, balance payment receipt of
B/L copy.
(Step 7] Commercial invoice, packing list, and B/L sent to you after receipt of the balance
payment.
[Step 8] All products received and services.

Q3: Can I order samples to test the quality?
Yes, of course. Quality could be evaluated with sample scale or trial order before placing batch orders.

Q4:What are your trade terms?
FOB, CIF, CFR, CNF, DDU, DDP.

Q5:How long is your lead time or delivery date?
Usually, the lead time is about 20 days for smaller orders. And 30 days for big orders.

Q6: Are you a factory?
Yes, Fred machinery has more than 10 years of experience focus on wood chipping machinery and 8 years of exporting experience.  Our company occupied an area of 16,000m²with 85 employees focused on manufacturing wood chippers and other customized products.