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FAQ

Q: Does this machine need to be assembled when I received it?
A: This machine comes as a kit. You need to assemble it yourself. All tools and part are included in the kit.

Q: Are there software and instructions can I get it?
A:You can get the software ,contact us.

Q: Which type computer system can run its software?
A:The software only support the Windows system.

Q: What material can it engrave?
A:Wood, bamboo, plastic, paper, leather, rubber, plywood, MDF, acrylic.

Q: Can I regulate the laser power or the laser power is adjustable?
A: Sorry that the Fixed laser power is not adjustable, but the engraving speed is adjustable.

Q: How long can the machine work continuously?
A: It can work continuously about 45 minutes, after the laser mould cool down(about half of an hour), then start work again.
Long time work continuously with shorten the laser module liftetime.

Q: When I receive it, how to let it work?
A: Fist of all, you need to plug the stepper motor power cable to the controller board, then installl the software and the driver,power supply the machine,that's all.