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FAQ

1) This is the first time I use this kind of machine, is it easy operate?

There are English manual or guide video that show how to use machine.

If there is still have any question, we can talk from phone

2)Can you recommend a CNC ROUTER MACHINE to me,thanks?

Yes, In order to give you a suitable router machine, please tell me the max working 

area, materials for processing and the thickness for materials processing engraving 

or cutting. 

Then perfect suitable CNC router will be recommended

3) If machine have any problem after I ordered it, how could I do?

Free parts send to you in machine warranty period if machine have any problem.

Free after-sales service life for machine, please feel free contact us if your machine have any problem.

we will give you 24hours service from phone and Skype. 

4)Our MOQ is 1 set machine. We could send machine to your country port directly, 

please tell us your port name. There will be best shipping freight and machine price 

send to you

5)Payment terms

a. 30% by T/T in advance,70% by T/T before shipping b. L/C is acceptable ,if the amount is big,please issue the draft for our confirmation at first.

6)Delivery terms 

We will arrange the delivery as the terms we both agreed with after the confirmation by the buyer.